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Employees truly deserve paid vacations. Theystruggle through stressful jobs most of the year,and productivity goes down if they don't get abreak. From a corporate perspective, investment ingood vacation programs reduces workplace stressabsenteeism, health care costs, and accidents.Many employees, however, come back from vacationwith the half-joking remark about having to returnto... Read More
When you are acclaimed for excellence during times of crisis you may not feel so good in a non-crisis environment. You may not shine so bright, perform so well, be quite so acclaimed. If crisis is how you satisfy your personal need to be needed, to feel accomplished, to be... Read More
There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism has been intergrating into both the health and mental health professions for many years now. The men's , women's and environmental movements are... Read More
Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. As an independent consultant, you're probably also doing everything from grinding the coffee to editing the umpteenth draft of your brochure.To understand where you spend your time, list... Read More
You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. It is more an exercise in understanding and accepting... Read More
You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic . Let's take a moment to consider each of them in the workplace. Extrovert: someone who probably has a messy desk; who leaves projects... Read More
Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and... Read More
The challenge of managing difficult managers can be rather daunting, especially when you inherit them! If they are your own born and bred, then hopefully they would have evolved into great managers!Experience shows that difficult managers are difficult because they are angry and frustrated about something or somebody (even themselves... Read More
How Companies Are Like FamiliesLike a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families:1. Families have distinct ways of communicating and degrees of togetherness. For example:? Communication may be overt or covert.? Relationships tend... Read More
Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have had the pleasure of working for a boss who makes us feel like we can do anything. Let's take a look at the differences between... Read More
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In any organisation, progress is frequently impaired by the time... Read More
In any event, getting the process right is a vital... Read More
If Baby Boomers can get botox and tummy tucks, then... Read More
How Companies Are Like FamiliesLike a family, a company is... Read More
As a small business operator, personal checks may be one... Read More
As a manager, it is your job to ensure that... Read More
Take some bold steps and help your employees and business... Read More
You've hung out your shingle and are ready for business.... Read More
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I sit on the board of an organization and at... Read More
Whether you choose to do your own books and accounting... Read More
The great majority of family businesses in North America are... Read More
This article is directed at senior managers. As a senior... Read More
This article relates to the Compensation and Benefits competency, commonly... Read More
Implementing an ISO 9001 system represents a major effort. However,... Read More
IMPROVING COMMUNICATION DURING THE PERFORMANCE APPRAISAL: If the employee has... Read More
Recent studies have shown that industrial supervisors are working at... Read More
Too many businesses wait until a crisis occurs before they... Read More
If you have the entrepreneurial spirit (which clearly you have!),... Read More
E-mail, voicemail, "got a minute?" interruptions, multiple projects... Read More
Trust is essential. You can't run a business without it.... Read More
It's no secret! Day after day the news is riddled... Read More
A bold title, don't you think? I mean, change is... Read More
If past behavior is the best way to determine future... Read More
One of my earliest childhood memories is watching Lew Alcindor... Read More
THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors... Read More
Tommy Sherman daily monitors a helpdesk-provisioning queue for a large... Read More
Creativity can be defined as problem identification and idea generation... Read More
Creativity measurement is often required in order to benchmark existing... Read More
Creativity Starts Here!The ability of an organisation to create new... Read More
Every organization is looking for the holy grail of performance... Read More
Change is not simple. Why do we repeat behavior that... Read More
How we feel is really more important than what we... Read More
Driving down the road our eyes frequently scan the vital... Read More
Being able to give effective feedback is not just a... Read More
You just signed a Help Desk Service Level Agreement (SLA)... Read More
If you're not satfied with the results of your management... Read More
Creativity can be defined as problem identification and idea generation... Read More
There is a pervasive assumption that small firms are more... Read More
Every business has problems. That is why the average life... Read More
Q: One of my key employees is giving me trouble.... Read More
Imagine that you're a sports coach and you need a... Read More
Employee motivation is probably the most important single manageable factor... Read More
As a small business owner, entrepreneur or independent professional, it's... Read More
Wouldn't it be great if we got get the cheapest... Read More
In part one of this article I told you about... Read More
Your people are invaluable to you. They are the lifeblood... Read More
If you want to find success in various ramifications, be... Read More
Resistance. It isn't something people cherish or enjoy encountering. We... Read More
This article relates to the Compensation and Benefits competency, commonly... Read More
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